Frequently Asked Questions
Everything you need to know about your Disc Jockey Music order.
What is the typical shipping time for equipment and vinyl?
Standard shipping usually takes 3 to 5 business days. Expedited shipping options are available at checkout for urgent gig requirements.
Do you offer a warranty on DJ controllers and mixers?
Yes, all new electronic hardware comes with a one-year manufacturer warranty. We also offer extended protection plans for added peace of mind during tours.
What is your return policy for opened media?
To ensure quality, vinyl records and CDs can only be returned if they are defective or remain in their original, unopened shrink-wrap.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.
Do you provide technical support for software integration?
Our team of experts is available via live chat and email to assist with basic setup and driver installation for all hardware purchased through our store.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Affirm and Klarna to help you build your dream rig.